Frequently Asked Questions
What should I expect during my first visit?
The first visit is an intake. Although you may be anxious and seeking immediate relief, the real work of therapy does not necessarily begin during this first session. The intake is an important part of your therapeutic process, but it is mainly for completing and going over paperwork and ensuring we are a good match to work together.
How long does each therapy session take?
A typical session will be 45-50 minutes. There are some exceptions with couples and family sessions if we schedule (in advance) a session that may last 60-90 minutes.
Do you offer sliding scale rates?
I do offer a select number of sliding scale slots. These are determined by gross annual income and individual circumstances. This is left to the discretion of the therapist and are subject to change and approval (see application on Forms).
What therapeutic techniques or theories do you use?
I practice humanistic and integrative therapies; I use a combination of therapeutic practices that best fit each client. I pull from modalities such as mindfulness based cognitive behavioral, experiential, positive psychotherapy, and more.
What do I need to for my first session?
Make sure that all of your initial paperwork is completed and any requested information is brought with you. If applicable, please bring your DFCS paperwork, custody/court paperwork, and identification cards. Make sure to have your payment; all payments are due at the time of session (unless otherwise discussed with your therapist).
If you are doing sessions online, you will simply need to click the link provided and check in when it is your session time.
What are the risks and benefits of therapy?
Due to the nature of therapy, there are inherent risks, but there are also benefits. Talk therapy requires vulnerability and can leave client's feeling exposed and raw after discussing certain topics. You may be triggered by something we talk about and can experience negatively perceived emotions such as anger, sadness, shame, anxiety, etc. Benefits can include improved mood, increased satisfaction, improved interpersonal relationships, and more.
Can you prescribe me medication?
No, but we can discuss seeing a psychiatrist or your primary care provider if you would like to add the option of medication to therapy. A psychiatrist is an MD who specializes in mental health diagnosis and treatments. I do not write recommendations for service or emotional animals either.
Can I utilize telemental health services if I live out of state?
Unfortunately, no. I am only licensed in the state of Georgia, and even though getting connected online would be easy no matter where you live, I cannot work with a client outside of the state I hold my license. This also applies to current clients who temporarily travel outside of the state. Please discuss any vacations or trips prior to leaving.
Can we be friends on social media?
Here is another unfortunate no. Because of confidentiality and the type of relationship therapy consists of, it is unethical for a therapist to befriend clients on social media and/or in person. We can certainly discuss social skills and strengthening relationships!
How do I access my teletherapy sessions?
I currently utilize the site doxy.me for my online sessions. Simply go to the following website and sign in during your scheduled session time. https://doxy.me/charlotteramberglpc
Do you accept insurance?
At this time, I do not accept insurance. I value insurance and appreciate some client's desire to utilize it. However, what I’ve found, is that insurance companies dictate number of sessions and what kind of treatment they think I should provide. That can make my work difficult and prevent me from getting to the in-depth work some clients need and deserve. Some insurances will allow you to file for out-of-network benefits. You are responsible for filing and knowing what your benefits are. I am more than happy to provide you with statements or superbill.
Are you an ally?
Yes! I have worked with many members of the LGBTQIA+ and kink community. I enjoy this work, but I would not claim to be an expert. I strive to always be welcoming and inviting for all clients. I also encourage you to let me know if something needs to be changed to make you feel more welcomed. This applies to all clients in any type of therapy setting.
What is the difference between a support group and therapy group?
In a support group, the facilitator is usually a peer that guides the process and intervenes when needed. Participants support each other, give feedback or suggestions when asked. These groups are usually open at all times to new members.
In a therapy group, the facilitator is a professional healthcare or mental health provider. This type of group focuses more on group dynamics and therapeutic process for each participant. They are typically closed groups and set for specific time period (i.e. has a start and end date).
Do you allow service or emotional support animals?
Yes! Of course, all service and emotional support animals are allowed. Please notify your clinician if you have a service animal that you would like to bring with you to sessions. Also, be aware that the office is located on a farm and other animals are present on the property.
Can I bring my kids?
Due to the nature of therapy and topics that may be discussed, I would strongly recommend finding a babysitter or getting a family member to watch your kids when you have an appointment. This is to allow you to focus on what you are working on and to feel relaxed. That being said, sometimes things fall through, so please discuss this with your clinician prior to bringing your kid(s) with you.
Is your office baby friendly?
Yes! Infants who are non-mobile are welcome in the office. Sometimes it can be easier, especially if you are breastfeeding, to bring your baby with you. The office has baby gear for your little one to enjoy. If we recognize it may be too distracting for you, we will discuss different options at that time.
Where do the Walk-and-Talk sessions take place?
Locations can vary depending on your specific needs. The typical place that I will meet clients to do a walking session is at Central Park in Cumming. The address is 2300 Keith Bridge Rd, Cumming, GA 30040.